To create the most effective KPIs for your business, follow these steps:
It all starts with strategy, so begin with your very top-level strategy and establish or review your company’s mission and vision statements.
Then, with your mission and vision in mind, create a simple one-page plan that captures your most important strategic objectives.
Remember, your company objectives are not just about financial goals. Consider also customer goals, operations goals, resources goals, and competition and risk goals.
For each goal, define the KPIs that will allow you to monitor and measure success.
Then for each KPI, set clear targets that define what success looks like.
Your work does not end there. Make sure you create an action plan that sets out how you will achieve your targets.
Monitor the KPIs against your targets regularly.
Review and adjust your goals, KPIs, and targets at regular intervals or whenever there is an important change in the business.
Finally, celebrate success and reward the achievement of targets and goals.
Whatever industry you are in, whether you are a huge company or small smart up, setting SMART objectives, designing effective KPIs, and setting clear targets will help you stay focused and keep your business heading in the right direction.
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