The Dell WL5024 which Dell designed for office use without any specialized audio brand origins achieves better sound performance than most over-ear headphones which match its price range.
People immediately associate Dell with computers because Dell represents American technology which develops and sells its own branded accessories. The Dell Pro Wireless ANC Headset WL5024 which exists under this name functions as one of those products. The office-oriented headset delivers sound that users need during their remote work meetings which need to happen through their virtual business calls while enabling users to work without interruptions through its noise cancellation feature.
Design:
The Dell WL5024 first presents itself through its simple design which needs no decorative elements. The most striking design feature is the fabric covering on each earcup, with the rest made of dark gray painted plastic. The design of the Dell WL5024 products shows a similar appearance to the company laptops which includes its Precision and Latitude series. This behavior is expected because all their products target users who work in professional settings.
The Dell WL 5024 product design helps users who work in office spaces and virtual meetings through its specialized controls which they can find on the earcups. The WL5024 headset includes LED lights which show its operating status and it contains special buttons which users can use to adjust volume and handle phone calls and media and power the device on and connect to Bluetooth and use active noise cancellation. The system includes buttons which enable users to start Microsoft Teams and mute the microphone and control the left side microphone which can be folded. Users can answer or end calls by opening or closing the microphone.
In terms of ergonomics, the Dell WL5024 offers a secure and comfortable fit. This is thanks to the headband and ear cushions, both lined with soft rubber. They are covered in a smooth, easy-to-clean artificial leather. A unique feature of the WL5024 is its unusual ear cushions, which are enclosed with sound vents and marked with L and R symbols to help users wear them correctly. Compared to almost all other over-ear headphones with loop-style ear cushions, this design is not only intuitive but also effectively prevents dust, keeping the ear cushions cleaner.
Connectivity:
The Dell WL5024 itself supports the latest Bluetooth 5.3 standard, offering a wireless connection range of up to 120 meters between devices – four times greater, as well as double the speed and eight times the data transfer capability compared to Bluetooth 5.2. It can also connect to up to eight devices and pair up to two devices simultaneously. In tests conducted in a three-story concrete tube house with an area of approximately 100m2 and the audio source located on the second floor in the middle of the house, the WL5024 maintained a mostly stable connection. The headphones only showed signs of sound interruption when separated by 3-4 walls or floor partitions. Multi-device connectivity also worked as expected. Users could listen to music on their computer and receive a phone call, then hang up, and the music would continue playing from the computer without interruption – instead of maintaining the connection with the phone and requiring the user to re-select the audio source on the computer, as is the case with many other headphones on the market.
Office spaces throughout Asia continue to operate their custom-built PCs which lack Bluetooth capabilities as a cost-saving measure. The WL5024 enables PC connection through USB receiver which Dell provides in product packaging despite the absence of a 3.5mm port. Audio Quality:
The most outstanding feature of the Dell WL5024 is its excellent active noise cancellation (ANC), delivering clear conversations. The WL5024 uses Hybrid ANC technology for its active noise cancellation function which uses both feed-forward and feed-back noise cancellation methods to achieve broad frequency range noise reduction. The AI-controlled noise-canceling microphones function as devices which detect and eliminate all surrounding sound. The ambient noise cancellation system achieves its enhanced performance through a powerful AI model which distinguishes between human voice sounds and all ambient background sounds.
Dell Wl5024 Headset Wired & Wireless Head-Band, W129126901 (Wireless Head-Band Aviation/Air Traffic Control USB Type-C Bluetooth Black):
Biareview.com testing shows that WL5024 provides exceptional noise cancellation capabilities according to their testing results. The headphones create an experience similar to entering a soundproof room because they decrease ambient sound by more than 50% during use. The system effectively diminishes fan and construction site sounds to a degree that users no longer experience disturbances although it does not achieve complete sound elimination. The Dell WL5024 has difficulty handling high-frequency sounds which include grinding machine noises and metal saw sounds.
Dell’s advertisement states that the WL5024 headset has received Open Office certification because it successfully passed all tests which verify its capacity to eliminate surrounding sounds and office sounds which come from multiple directions. The certification verifies that the headset complies with advanced microphone requirements which apply to open office spaces. The testing results showed that the headset could effectively eliminate sounds from different directions that people were speaking in. The WL5024 headset enables users to hear other people’s voices during face-to-face conversations because it still detects their voice.
The audio outputs remain unaffected by the ANC noise cancellation system which removes unwanted sounds from the listening environment. Listeners experience complete sound clarity because there is no sound distortion or sound interruptions or unidentifiable background sounds. The WL5024 transmits and receives voice audio clearly during calls made through Zoom Google Meet Facebook Messenger and standard phone calls. The Dell WL5024 functions seamlessly with Microsoft Teams Open Office and Zoom while supporting various major UC Unified Communications systems.
The WL5024 headset serves as an excellent entertainment headset for use during non-work hours. The headset’s sound quality enables users to watch movies better because they can understand character dialogue during action scenes which feature loud fighting sounds. The headphones deliver precise musical details which enable listeners to experience music at its highest clarity. The evidence of this assertion exists within Hiroyuki Sawano’s compositions Dark Aria and Dark Aria . The sound effects in Dark Aria create a massive empty space which sounds like a person exists inside an unending underground cavern. The LV2 version of this song has all its effects removed to present only the vocal parts and unprocessed instrumental sounds. The WL5024 headset enables listeners to experience every piano note and violin sound and the artist’s breathing sounds.
The WL5024 headset does not provide sufficient bass response according to users who listen to bass-intensive music. The headphones only produce deep sound when users listen to electronic tracks which already include heavy bass elements such as Biri-Biri by YOASOBI and Route 174 by Metrik. The bass effect for hip-hop tracks which include Like That by Future and Pillow Talk by Rick Ross and Meek Mill remains weak. The WL5024 headset operates at low volume which produces distortion when users increase the volume beyond their maximum acceptable limit. The high notes which Justin Timberlake sings in the song Sanctified demonstrate this point. The WL5024 headset serves as an effective music listening device which allows users to focus on their work or study activities.
The headphones provide 8 hours of use after 15 minutes of charging according to Dell. When the battery of the headphones reaches full charge they provide 78 hours of listening time without ANC and 50 hours with ANC. The headphones produced about 45 hours of operation with ANC turned on and users listening at medium volume. Users only need to charge the WL5024 once per week because it provides seven days of use with active noise cancellation running all day at six hours daily listening time.
Conclusion:
The Dell WL5024 which companies designed for office environments lacks special audio brand origins yet delivers good sound quality and multiple features which over-ear headphones at its price point do not offer together with clear call performance and strong active noise cancellation. The headphone delivers good sound performance together with extended battery life and reliable wireless connection.
Tech Reviewer & Product Analyst
Định Bia has spent over 10 years testing consumer electronics with a focus on smart technology. He work as a product advisor at Biareview where he helped customers find the right devices for their needs. He personally tests every product featured on this site using a consistent evaluation framework covering quality, durability, and value. All reviews are based on experience, not influenced by the manufacturer.