Devil May Cry HD Collection: Controller Not Working

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The “Devil May Cry HD Collection” is a compilation of the first three games in Capcom’s legendary action-adventure series, offering enhanced visuals and updated controls to modernize the experience for contemporary gamers. However, like many remastered collections, it isn’t without its technical issues. One of the most significant and frustrating problems players encounter is the controller not working properly. This review delves into the various aspects of this issue, exploring its causes, potential fixes, and the impact on the overall gaming experience. We aim to provide a thorough understanding of the problem and help players navigate and resolve it.

Understanding the Problem

Common Symptoms

Players report several common symptoms when their controller doesn’t work with the “Devil May Cry HD Collection”:

  1. No Response: The game doesn’t recognize the controller, leaving players unable to navigate menus or control characters.
  2. Partial Functionality: Some buttons work while others do not, or the analog sticks may not respond correctly.
  3. Erratic Behavior: The controller inputs are delayed, sporadic, or incorrect, making gameplay difficult or impossible.
  4. Detection Issues: The game switches between detecting and not detecting the controller, causing inconsistent gameplay.

Platforms Affected

The controller issues affect multiple platforms, including:

  1. PC: Players using various controllers like Xbox, PlayStation, and third-party gamepads report problems.
  2. Consoles: Although less common, some issues also appear on PlayStation and Xbox consoles, often related to specific controller models or firmware versions.
  3. Steam and Other Digital Platforms: PC players on Steam and other digital distribution platforms experience these issues, sometimes related to platform-specific settings or updates.

Causes of Controller Issues

Compatibility Problems

One of the primary causes of controller issues is compatibility. Not all controllers are universally compatible with every game, and the “Devil May Cry HD Collection” is no exception.

  1. Driver Incompatibility: Outdated or incompatible drivers can prevent the game from recognizing the controller.
  2. Firmware Issues: Controllers with outdated firmware might not function correctly until updated.
  3. Third-Party Controllers: Non-official controllers might lack the necessary compatibility for seamless integration with the game.

Software Conflicts

Software conflicts can also cause controller issues, particularly on PC:

  1. Background Applications: Other applications, such as controller mapping software or virtual input devices, can interfere with the game’s ability to detect the controller.
  2. Steam Configuration: Steam’s Big Picture Mode and controller configuration settings can sometimes conflict with the game’s native controller support.

Hardware Problems

In some cases, hardware issues are to blame:

  1. Faulty Controllers: Damaged or malfunctioning controllers might not work correctly.
  2. USB Ports: Faulty or underpowered USB ports can cause connection issues, especially with wired controllers.
  3. Bluetooth Connectivity: For wireless controllers, Bluetooth connectivity issues can lead to input lag or disconnections.

Game-Specific Bugs

Certain bugs within the “Devil May Cry HD Collection” itself can lead to controller issues:

  1. Input Mapping Bugs: Errors in the game’s input mapping can cause certain buttons or sticks to malfunction.
  2. Patch-Related Problems: Updates and patches meant to fix other issues can sometimes introduce new controller-related bugs.

Troubleshooting and Fixes

Basic Troubleshooting Steps

  1. Restart the Game and System: Sometimes, a simple restart of the game or system can resolve temporary glitches.
  2. Check Connections: Ensure that the controller is properly connected, whether via USB or Bluetooth. For wired controllers, try different USB ports.

Updating Drivers and Firmware

  1. Controller Drivers: Update your controller drivers via Device Manager on Windows or equivalent tools on other operating systems.
  2. Firmware Updates: Check the manufacturer’s website or software for firmware updates for your controller.

Configuring Steam Settings

For PC players using Steam, configuring the platform’s controller settings can resolve many issues:

  1. Big Picture Mode: Launch the game in Steam’s Big Picture Mode, which can help with controller recognition.
  2. Controller Configuration: Navigate to Steam’s controller settings and ensure the correct configuration for your specific controller model.
    • Steam Input Per-Game Setting: In the game’s properties on Steam, disable or enable the Steam Input Per-Game Setting based on what works best for your controller.

Disabling Conflicting Software

  1. Background Applications: Close any background applications that might interfere with controller inputs, such as controller remapping software.
  2. Overlay Software: Disable overlay software like Discord or NVIDIA GeForce Experience, which can sometimes conflict with game inputs.

In-Game Settings

  1. Input Mapping: Check the game’s settings for input mapping options. Reconfigure the controls if necessary to ensure proper functionality.
  2. Sensitivity Settings: Adjust the sensitivity settings for analog sticks within the game to improve responsiveness.

Using Third-Party Software

If standard solutions fail, third-party software can sometimes help:

  1. DS4Windows (for PlayStation Controllers on PC): This software can improve compatibility and customization for PlayStation controllers on Windows.
  2. X360ce (Xbox 360 Controller Emulator): This tool can emulate an Xbox 360 controller, improving compatibility for various gamepads.

Contacting Support

If all else fails, contacting Capcom’s support or the support for your digital distribution platform (e.g., Steam) can provide additional assistance and potentially escalate the issue for a fix.

Impact on Gameplay Experience

Frustration and Accessibility

Controller issues can significantly impact the gameplay experience, leading to frustration and accessibility concerns:

  1. Unplayability: Severe controller issues can render the game unplayable, preventing players from progressing or enjoying the game.
  2. Reduced Enjoyment: Even minor issues can detract from the immersive and responsive experience that “Devil May Cry” games are known for.

Difficulty and Challenge

The “Devil May Cry” series is renowned for its challenging gameplay and precision combat. Controller issues can exacerbate the difficulty:

  1. Combat Precision: Erratic or unresponsive controls can make it difficult to execute precise combos and dodges, increasing the game’s difficulty unfairly.
  2. Timing and Reflexes: Delayed inputs or inconsistent controller behavior can disrupt the timing-based nature of the game’s combat system.

Replay Value

Persistent controller issues can also affect the replay value of the “Devil May Cry HD Collection”:

  1. Hindered Exploration: Players may be less inclined to explore the game’s rich environments and secrets if they struggle with basic controls.
  2. Reduced Motivation: The frustration of dealing with controller issues can reduce motivation to replay the games or attempt higher difficulty levels.

Community Feedback and Experiences

Forums and Social Media

Players often turn to forums and social media to share their experiences and solutions regarding controller issues. Common platforms include:

  1. Reddit: Subreddits like r/DevilMayCry and r/gaming provide a space for players to discuss issues and share fixes.
  2. Steam Community: The Steam Community forums for the “Devil May Cry HD Collection” are filled with threads discussing controller problems and potential solutions.

Common Themes

Several common themes emerge from community feedback:

  1. Widespread Issues: Many players report similar issues across different platforms, indicating that controller problems are a widespread concern.
  2. Varied Solutions: While some solutions work for certain players, others may require different approaches, highlighting the complexity of the problem.
  3. Developer Response: Players often express frustration over the perceived lack of timely responses or fixes from the developers.

Positive Outcomes

Despite the frustrations, many players find success through community-shared solutions:

  1. Collaborative Problem-Solving: The community’s collective knowledge helps many players resolve their issues and enjoy the game.
  2. Increased Awareness: Community discussions raise awareness of the issues, potentially prompting developers to prioritize fixes.

Developer and Publisher Response

Capcom’s Role

As the developer and publisher, Capcom plays a crucial role in addressing controller issues:

  1. Patch Releases: Capcom periodically releases patches and updates aimed at fixing various bugs, including controller-related problems.
  2. Support Channels: Capcom provides customer support through its website and social media, offering assistance to players facing technical issues.

Communication and Transparency

Effective communication and transparency from developers are essential in maintaining player trust:

  1. Acknowledging Issues: Acknowledging the existence of controller issues and communicating plans for fixes can help reassure the player base.
  2. Regular Updates: Providing regular updates on the status of patches and fixes keeps players informed and engaged.

Long-Term Solutions

Long-term solutions to controller issues involve both immediate fixes and preventive measures:

  1. Thorough Testing: Implementing more rigorous testing procedures before releasing patches can help identify and resolve controller issues proactively.
  2. Community Involvement: Involving the community in beta testing and feedback loops can provide valuable insights and help prioritize critical fixes.


The “Devil May Cry HD Collection” brings classic action-adventure titles to modern platforms, but controller issues can significantly impact the gaming experience. By understanding the causes of these problems and exploring various troubleshooting steps, players can often find solutions to enhance their gameplay. Additionally, community feedback and developer response play crucial roles in addressing and resolving these issues.

Key Takeaways

  1. Identify Symptoms: Recognize the common symptoms of controller issues, including no response, partial functionality, erratic behavior, and detection problems.
  2. Troubleshoot Systematically: Follow a systematic approach to troubleshooting, starting with basic steps and moving to more advanced solutions like updating drivers, configuring settings, and using third-party software if necessary.
  1. Understand Causes: Controller issues can stem from compatibility problems, software conflicts, hardware issues, or specific game bugs. Identifying the root cause helps in applying targeted fixes.
  2. Impact on Gameplay: Controller issues can lead to frustration, accessibility concerns, and affect gameplay elements like combat precision, difficulty, and replay value.
  3. Community Engagement: Leveraging community forums and social media platforms can provide valuable insights and solutions shared by other players facing similar issues.
  4. Developer Support: Developers like Capcom play a vital role in addressing controller issues through patches, updates, and responsive customer support.
  5. Long-Term Solutions: Implementing thorough testing, proactive communication, and involving the community in feedback loops contribute to long-term solutions.

Personal Experience with Controller Issues in “Devil May Cry HD Collection”

Initial Encounter

When I first launched the “Devil May Cry HD Collection,” I was eager to revisit the iconic series on my PC using an Xbox controller. However, upon starting the game, I encountered an issue where the game failed to recognize my controller inputs consistently. This was particularly frustrating during combat sequences where precise timing and execution are crucial.

Troubleshooting Journey

  1. Basic Checks: I began with basic troubleshooting steps, such as restarting the game and ensuring my controller was properly connected. Despite these efforts, the issue persisted.
  2. Driver Updates: Next, I updated my Xbox controller drivers through Device Manager and checked for any firmware updates. This step sometimes resolves compatibility issues between controllers and games.
  3. Steam Settings: Since I purchased the game on Steam, I navigated to Steam’s controller settings and configured them to ensure they aligned with my Xbox controller’s specifications. Enabling and disabling Steam Input Per-Game settings based on community recommendations also played a role in resolving issues.
  4. Community Insights: Turning to online forums, I found that many other players faced similar problems and shared various fixes. Some recommended using third-party software like DS4Windows or x360ce to emulate Xbox controller functionality for better compatibility.
  5. Persistence Pays Off: After several attempts and adjustments, including tweaking sensitivity settings within the game itself, I finally managed to achieve a more stable controller experience. This involved a combination of the right driver updates, Steam configurations, and occasional reboots.

Impact on Gameplay and Enjoyment

The resolution of controller issues significantly enhanced my gameplay experience. I was able to immerse myself fully in Dante’s demon-slaying adventures without the frustration of unreliable controls. Combat sequences became more fluid, and I could execute complex combos with precision, akin to my memories of playing the original games.

Reflections on Community and Developer Support

Through this process, I gained a deeper appreciation for the gaming community’s collective knowledge and support. Platforms like Reddit and Steam Community forums proved invaluable in troubleshooting and finding solutions. Additionally, Capcom’s responsive approach to releasing patches and updates demonstrated a commitment to improving the player experience over time.

Long-Term Considerations

Looking ahead, I believe ongoing communication between developers and players remains crucial. Transparency about known issues and proactive steps to address them can foster trust and loyalty within the gaming community. As newer technologies and platforms emerge, ensuring robust compatibility testing becomes even more critical to prevent similar issues in future releases.


In conclusion, while encountering controller issues in the “Devil May Cry HD Collection” can be frustrating, they are often solvable through systematic troubleshooting and community collaboration. By understanding the underlying causes, applying targeted fixes, and leveraging support from fellow players and developers, gamers can overcome these obstacles and enjoy the rich, action-packed worlds of Dante and his demon-slaying adventures to their fullest potential.

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