How to Fix PS5 Buttons Not Working

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Table of Contents

Introduction:

The PlayStation 5 (PS5) is a popular gaming console that offers an immersive gaming experience. However, encountering issues with buttons not working on your PS5 controller can be frustrating and disrupt your gameplay. If you’re experiencing problems such as unresponsive buttons, stick drift, or sticky buttons, there are several troubleshooting steps you can take to resolve the issue. In this article, we will explore practical solutions to help you troubleshoot and fix PS5 buttons not working.

Check the controller battery:

A low battery level can affect the functionality of your PS5 controller. Follow these steps to ensure the controller is adequately charged:

  1. Connect the controller to the PS5 console using the USB-C cable provided.
  2. Ensure the controller is properly connected and charging.
  3. Allow the controller to charge for at least 30 minutes before attempting to use it again.
  4. Restart the PS5 console:

Sometimes, a simple restart of the PS5 console can resolve minor software glitches. Follow these steps to restart your PS5 console:

  1. Press the PS button on your PS5 controller to bring up the control center.
  2. Navigate to the right-most icon, representing the power options.
  3. Select “Restart PS5” and follow the prompts to restart the console.
  4. Once the console has restarted, check if the button issue persists.
  5. Update the controller firmware:

Outdated firmware can cause compatibility issues with the PS5 console. Follow these steps to update the firmware on your PS5 controller:

  1. Connect the controller to the PS5 console using the USB-C cable provided.
  2. Ensure the controller is properly connected.
  3. On the PS5 console’s home screen, go to “Settings” > “Accessories” > “Controllers” > “Update Controller.”
  4. Follow the on-screen instructions to check for and install any available firmware updates.
  5. Clean the controller buttons:

Dirt, dust, or debris can affect the responsiveness of the controller buttons. Follow these steps to clean the controller buttons:

  1. Power off the PS5 console and disconnect the controller.
  2. Dampen a microfiber cloth or cotton swab with isopropyl alcohol.
  3. Gently clean around the buttons, paying attention to any areas with stickiness or debris buildup.
  4. Allow the controller to dry completely before reconnecting it to the PS5 console.
  5. Reset the controller:

Resetting the controller can help resolve certain button-related issues. Follow these steps to reset your PS5 controller:

  1. Locate the small reset button on the back of the controller, near the L2 shoulder button.
  2. Use a small pin or paperclip to press and hold the reset button for a few seconds.
  3. Connect the controller to the PS5 console using the USB-C cable provided.
  4. Press the PS button on the controller to reconnect it to the console.
  5. Test the buttons to see if the issue is resolved.
  6. Contact PlayStation Support:

If the above solutions do not fix the button issues, it’s advisable to contact PlayStation Support for further assistance. They can provide additional troubleshooting steps or advise on potential repairs or replacements if needed.

Conclusion:

Encountering button issues on your PS5 controller can be frustrating, but by following the troubleshooting steps outlined in this guide, you have a good chance of resolving the problem. Check the controller battery, restart the PS5 console, update the controller firmware, clean the controller buttons, and reset the controller. If the issue persists, contact PlayStation Support for further assistance. With patience and persistence, you can regain full functionality of your PS5 controller and enjoy uninterrupted gaming sessions.

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