Before performing the recommended troubleshooting steps for this particular problem, I suggest that you try restarting your computer first. That will refresh the operating system, remove corrupt temporary data, and fix most software-related issues.
Several factors can cause this particular problem, ranging from an outdated Samsung Magician software to a missing NVMe driver. Listed below are the troubleshooting steps you will need to do to fix this problem.
Update your computer SSD driver
– Press Windows key + R to open up a Run dialog.
– Type “devmgmt.msc” and press Enter to open up Device Manager. If prompted by the UAC (User Account Control), choose Yes.
– Inside Device Manager, expand the drop-down menu associated with Disk drives.
– Right-click on the SSD drive and click on Update Driver.
– If a new driver version is identified, follow the on-screen prompts to install it on your system.
– Restart your computer.
Check if the Samsung Magician unable to find SSD error still occurs.
Update the Samsung Magician
Sometimes this problem can be caused by outdated Samsung Magician software. Try uninstalling this, then install a new version from the Samsung website.
– Press Windows key + R to open up the Run dialog.
– Type “appwiz.cpl” and hit Enter to open up Programs and Features.
Inside Programs and Features, scroll down through the application list to locate Samsung Magician.
– Right-click on Samsung Magician and choose Uninstall. Then, follow the on-screen prompts to remove the software from your system.
– Restart your computer.
– Go to this link and download the latest Magician Software via the button associated with it.
– Once the installation is complete, restart your computer again.
– At the next startup, open Samsung Magician.
Check if the Samsung Magician unable to find SSD error still occurs.
Install the NVMe Driver
Download the official NVMe driver from the Samsung website, then install it. Make sure to get the driver that’s compatible with your Samsung SSD model. Once the driver has finished the installation process, you should restart your computer and check if the issue still occurs.
Disable RAID mode and enable AHCI
One of the factors that can cause this problem is if RAID mode is activated from the bios. There are different ways to disable this based on the motherboard manufacturer, but basically, you will want to access the computer BIOS. Once you have accessed the BIOS, look for the RAID or RAID support setting, then disable this. You should also enable AHCI from here.
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