NZXT Kraken Z63 Pump Not Working

Rate this post

The NZXT Kraken Z63 is an exceptionally popular all-in-one (AIO) cooling system touted for its amazing cooling performance, relativity, 280mm radiator, a dual arrangement of 140mm fans, and its 1.77-inch LCD customizable view. Unfortunately, some users may encounter the problem that the pump does not work correctly, resulting in insufficient cooling and system instability. In this review, we will analyze in detail the potential reasons behind the pump’s malfunctioning, provide a step-by-step guide for troubleshooting it and preventive measures for maximum proficiency.

Understanding the NZXT Kraken Z63 Pump

Now, before talking about pump troubleshooting, Know what is the pump supposed to do:

Function: This pump circulates the coolant through the radiator and CPU block, transferring heat away from the CPU and keeping it within optimal operating temperatures.

Installation location: The pump is in the CPU block, which is installed directly onto the CPU, and moves the coolant through the system, ensuring efficient heat dissipation.

Performance indicators: A good pump would have a visible coolant flow, a normal operating temperature, and a fully operational cooling system. If not working, these indicators will be missing from overheating and performance problems, respectively.

Non-working Pump Possible Causes

The NZXT Kraken Z63 pump isn’t functioning due to some causes:

Power and connectivity issue: This can make the pump not work because cable connections might be loose or not properly connected from the pump to the motherboard or power supply.
Software and BIOS Issues: Defects in the software for NZXT CAM or the wrong settings in the BIOS can cause the pump to not be detected or function.

Hardware Failure: The pump would cease to function due to its components being faulty or the cooler getting damaged.
Power Supply Issues: The power supply might be insufficient or show problems with it delivering power to the cooler.

Installation Problems: The malady of the pump can be caused by improper installation of the cooler or its mounting bracket.
Some Troubleshooting Steps for Non-working Pump

To thoroughly troubleshoot this issue regarding the NZXT Kraken Z63 pump not working:

1. Check Power and Connectivity

Steps:

Power cable: Verify that power cable of pump has plugged on CPU_F AN or CPU_PUMP header on the motherboard correctly as it is one of vital connections power the pump.

USB Cable: Confirm that the USB cable for NZXT CAM software is plugged into an available USB 2.0 header on the motherboard so software could communicate to the cooler.

Re-seat connections: Detaching and then reattaching all cables to ensure they are firmly affixed. Also checking for any loose or damaged connectors.

Loose or wrongly connected cables can stop pump receiving power.
Improperly connected cables can give rise to detection issues.

2. Verify BIOS Settings

Steps:

Enter BIOS: Restart your computer and enter BIOS/UEFI settings either by pressing Del, F2, or Esc during startup.

Check Pump Header: Go to the fan control settings and check if it is configured to detect the Kraken Z63 CPU_AUTO_FAN or CPU_PUMP header. Set to PWM or DC mode depending on what the cooler specifies.

Check Pump Speed: Notify if the pump speed is set to zero or a very low RPM. Change it accordingly so that the pump will work at a sufficient level.

Common Issues:

The no or not-so-good detection of the pump is caused by the misconfiguration of the BIOS settings.
The problem is sometimes solved by updating the BIOS or modifying certain settings therein.

3. Updating and reinstalling NZXT CAM Software.

Steps:

Download the Newest Version: Visit NZXT’s site and download the newest version of the CAM software.

Reinstall Software: The install of this current version of CAM software is uninstalled and after that, the downloading of the newest version is done.

Run as Administrator: When CAM software is launched, it must be with administrative status for the function to be fully effective.

Common issues:

Detection and operational problems arise due to corruption or outdated software.
Administrative rights are required for the proper running of the software.

4. Hardware Check-up

Procedure:

Checking Pump: Check the pump for visible damage or deviations in shape. Ensure that it is mounted properly and free from blocking debris.
Try It on Another System: If possible, try the Kraken Z63 in a different setup to find out if the problem lies into the cooler or your current setup.

Common Issues:

Failures or breakages of suitable parts cause pump failure.
Different testing done in another system can help show what part of the hardware has a problem and which part is okay.

5. Ensure Discernible Power Supply

Procedure:

Verify power supply capacity: ensure that your power supply can supply sufficient wattage to all components while including the Kraken Z63.
Power Cables: Inspect power cables for signs of damage or wearing. Replace all damaged cables before powering.

Common Issues:

The power supply is insufficient or has faulty cables that affect pulling performance and pump operations.
An uninterrupted power supply guarantees a steady performance.

6. Execute Hard Reset

Procedure:

Power Off: Shut down your PC and take it off the wall.
Dismantle the Devices: Turn off all connectors from the motherboard and other gadgets.
Stay: Leave the whole unit for some period to drain all residual power.
Power Your System: Fix the cables back and open power source.

Common Issues:

Hard Reset usually resolves the minor problems or conflicts affecting the pump.

7. Localization Examination

Mounting Check: The cooler should be well mounted, and the mounting bracket should be securely attached. An incorrectly mounted cooler can damage the pump performance. Check the Application of Thermal Paste: Ensure that equal thermal paste application does not let the cooler and CPU touch each other.

Common Problems:

Incorrect installation can result in a malfunctioning pump and a cooling issue for the system.

Check Installation: The cooler must be fitted optimally using manufacturer’s instructions.

Preventive Methods

This is to prevent any future damage done to the NZXT Kraken Z63 pump; remedial precautions may be considered:

Regular Maintenance:

Dust Clearing: Clean the radiator and fans regularly, along with the pump to reduce dust in the system and to enhance cooling performance.
Connect Checking: Occasionally, check and tighten all cables/connection points.

System Monitoring:

Temperature Relay: Use NZXT CAM to track CPU and system temperatures, or any other monitoring tool.
Pump and Fan Speed Check: Periodically, check that pump and fans are running at their respective rates.

Software Updating:

NZXT CAM subscription: Always get your NZXT CAM software updated.
BIOS update: Update your motherboard BIOS to stay in compatibility at any point and solve released issues.

Installation Guidelines:

Follow Instructions: Install as guided in the Kraken Z63 user guide to ensure that it is correctly installed.
Confirm Compatibility: All components should be fitted to ensure good compatibility with the Kraken Z63 and your system configuration.

Conclusion

The NZXT Kraken Z63 is a great AIO cooler built to cool anything well and look great while doing so. Unfortunately, the pump may not work and it can pretty much kill the whole operation and ruin the performance of the system. Following through this guide can help in overcoming such problems because it provides a step for troubleshooting common causes of pump not working, allowing the user to restore proper functionality to his cooler again.

Strengths of the Troubleshooting Guide:

Well-rounded Coverage: Detailed steps on how to diagnose and resolve different pump issues.
Pragmatic Solutions: Purely practical and actionable for everyday problems.
Preventive Actions: Includes suggestions on how to care for a functioning cooler and what can be done to avoid such a problem in future.

Considerations:

Technical Knowledge: Some of the troubleshooting processes require basic knowledge of PC hardware and BIOS settings.
Hardware Restrictions: Compatibility or hardware specific issues may require further research or availing technical support.

Overall, the Kraken Z63 is a very powerful cooler, as well as flexible, achieving great feats with correct installation and maintenance. Addressing pump issues quickly along with preventive measures ensures a smooth and satisfactory experience with NZXT Kraken Z63.

Leave a Comment