Amazon First Order – A Complete Guide for New Shoppers

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As one of the largest and most popular e-commerce platforms globally, Amazon attracts millions of customers daily. For first-time shoppers, navigating the vast array of products and services can be overwhelming. However, making your first order on Amazon is a straightforward process, and this article serves as a comprehensive guide to help new customers place their inaugural purchase. From creating an Amazon account to understanding various ordering options and benefits, we will cover everything you need to know to make your first Amazon order with ease.

Creating an Amazon Account

Before making your first order on Amazon, you must create an Amazon account. Follow these steps to get started:

Visit Amazon’s Website: Open your preferred web browser and go to the official Amazon website (

Click “Account & Lists”: At the top right corner of the Amazon homepage, click on the “Account & Lists” option.

Select “New Customer? Start Here”: Under the “Sign-In” button, click on “New Customer? Start Here” to begin the account creation process.

Provide Your Name and Email: Enter your name, email address, and create a password. Make sure to use a strong password to secure your account.

Click “Create Your Amazon Account”: After filling in the necessary details, click the button to create your Amazon account.

Verify Your Email: Amazon will send a verification code to your provided email address. Enter the code on the Amazon website to complete the verification process.

Congratulations! You have successfully created your Amazon account and are now ready to make your first order.

Exploring Amazon’s Product Selection

Amazon offers an extensive selection of products, ranging from electronics and books to home essentials and fashion. To find the products you need, you can explore Amazon’s various categories and use its powerful search feature.

Browsing Categories: On the Amazon homepage, you will find a menu with a list of product categories. Hover over the categories to view subcategories and browse through different product types.

Using the Search Bar: If you already know what you want, type the product name or keywords into the search bar at the top of the page. Amazon’s search engine will display relevant results based on your query.

Filters and Sorting: To refine your search, use the filters on the left-hand side to narrow down results by price, brand, customer ratings, and more. You can also sort the results by relevance, price, or customer reviews.

Adding Products to Your Cart

Once you find the product you want to purchase, adding it to your Amazon cart is the next step:

Click on the Product: Click on the product image or its title to view its detailed product page.

Check Product Details: On the product page, review the product description, specifications, customer reviews, and seller information.

Choose Quantity and Options: Select the desired quantity and any other product options (e.g., color, size) from the available choices.

Click “Add to Cart”: After confirming your choices, click the “Add to Cart” button to add the item to your shopping cart.

Continue Shopping: If you wish to purchase more products, click “Continue Shopping” to explore other items. The items in your cart will be saved for you until you are ready to proceed to checkout.

Proceeding to Checkout

Once you have added all the desired products to your cart, it’s time to proceed to checkout:

View Your Cart: At the top right corner of the Amazon homepage, click on the shopping cart icon to view the items in your cart.

Review Your Order: Ensure that the products and quantities in your cart are correct. You can make any necessary changes at this stage.

Click “Proceed to Checkout”: When you are satisfied with your selections, click the “Proceed to Checkout” button to initiate the ordering process.

Shipping and Delivery Options

As a new Amazon customer, you will have various shipping and delivery options to choose from:

Address Selection: If you haven’t already added your shipping address during the account creation process, you will be prompted to do so now. You can also add multiple addresses for future orders.

Delivery Speed: Amazon offers different delivery speeds, such as standard shipping, two-day shipping, and one-day shipping (available for Prime members). Choose the option that best suits your needs.

Delivery Date: Amazon will provide an estimated delivery date based on the selected shipping speed and your shipping address. Ensure that the date is acceptable for you.

Shipping Preferences: Some products may be eligible for Amazon’s “Amazon Day” delivery, which allows you to receive multiple orders on a designated day of the week, reducing packaging waste.

Free Shipping: If your order meets the minimum purchase threshold, you may be eligible for free shipping on certain items.

Payment Options

Amazon accepts various payment methods for your convenience:

Credit/Debit Cards: You can use major credit and debit cards, including Visa, Mastercard, American Express, and Discover, to pay for your order.

Amazon Gift Cards: If you have an Amazon gift card, you can use it to apply the gift card balance to your purchase.

Amazon Store Card: Customers with an Amazon Store Card can use it for purchases and may be eligible for special financing options.

Points and Rewards: If you have an Amazon Rewards Visa Signature Card or an Amazon Prime Rewards Visa Signature Card, you can earn and use points for your purchases.

Coupons and Promotional Codes: If you have any valid coupons or promotional codes, you can apply them at checkout to receive discounts on eligible items.

Reviewing Your Order

Before finalizing your purchase, carefully review your order summary to ensure accuracy:

Item Details: Check that the products, quantities, and options are correct.

Shipping Address: Verify that the shipping address is accurate and up to date.

Delivery Speed and Date: Confirm that the selected delivery speed and estimated delivery date meet your requirements.

Payment Method: Ensure that the chosen payment method is valid and up to date.

Total Order Amount: Review the total order amount, including any applicable taxes and shipping fees.

Placing Your First Amazon Order

Once you have reviewed and confirmed your order details, you are ready to place your first Amazon order:

Click “Place your order”: Click on the “Place your order” button to finalize your purchase. Amazon will process your payment and send you an order confirmation email.

Order Confirmation: After placing your order, you will receive an email confirming your purchase. This email will contain the order details, estimated delivery date, and any relevant tracking information.

Tracking Your Order: You can track the status of your order by clicking on “Your Orders” in the “Account & Lists” menu. From there, you can view your recent orders and track their progress.

Benefits of Amazon’s First Order

As a first-time Amazon customer, you can enjoy some exclusive benefits:

Welcome Offers: Amazon often offers welcome promotions, such as discounts or free shipping, for first-time customers to encourage them to make their first purchase.

Free Trial of Amazon Prime: If you sign up for Amazon Prime for the first time, you may be eligible for a free trial period. Amazon Prime offers a range of benefits, including fast and free shipping, access to streaming services such as Amazon Prime Video and Prime Music, and exclusive deals and discounts.

Amazon’s Customer Service: As a new customer, you will have access to Amazon’s dedicated customer service team, who are available to assist with any inquiries or issues related to your order.

Easy Returns: Amazon provides a hassle-free return policy, allowing you to return eligible items within the specified return window for a refund or replacement. This ensures a risk-free shopping experience for first-time customers.

Tips for a Successful First Order on Amazon

To make your first order on Amazon a smooth and enjoyable experience, consider the following tips:

Read Product Descriptions and Reviews: Before adding items to your cart, read the product descriptions and customer reviews to ensure you are making an informed decision.

Utilize Filters and Sort Options: Use Amazon’s filters and sorting options to refine your search and find the products that best match your preferences.

Check Shipping and Delivery Details: Pay attention to shipping options and delivery dates to ensure that your order arrives when you need it.

Consider Amazon Prime: If you frequently shop on Amazon or want access to additional benefits, consider signing up for Amazon Prime’s free trial to experience its features firsthand.

Be Mindful of Amazon Deals: Keep an eye out for Amazon’s daily deals, Lightning Deals, and Prime Day promotions to score discounts on various products.

Stay Secure: Protect your Amazon account by using strong passwords and enabling two-factor authentication for an extra layer of security.

Review Order Confirmations: Always review your order confirmation emails to verify that the correct products and shipping details are included.

Check for Coupons and Discounts: Before completing your purchase, check for any applicable coupons, promotional codes, or discounts that you can apply to your order.

Leave Product Reviews: After receiving your order, consider leaving a product review to share your experience with other customers and help them make informed decisions.

Frequently Asked Questions (FAQs)

Can I Cancel My First Order on Amazon?

Yes, you can cancel your first order on Amazon if it has not yet been shipped. To do so, go to “Your Orders” on Amazon, find the order you want to cancel, and click “Cancel items” next to it. Follow the prompts to complete the cancellation.

What Happens if I Am Not Satisfied with My First Order?

Amazon has a customer-friendly return policy that allows you to return eligible items within a specified timeframe for a refund or replacement. If you are not satisfied with your first order, you can initiate a return through the “Your Orders” page on Amazon.

Are There Any Special Offers for First-Time Amazon Customers?

Yes, Amazon often offers special promotions and welcome offers for first-time customers. These may include discounts on first orders or free shipping for new customers.

Can I Use Amazon Prime for My First Order?

Yes, you can sign up for an Amazon Prime free trial and enjoy its benefits, including fast and free shipping, for your first order. Remember to cancel the trial before the trial period ends if you do not wish to continue with a paid membership.

What If I Need Help with My First Order?

If you need assistance with your first order or have any questions, you can contact Amazon’s customer service team. They are available 24/7 to help with any inquiries or issues.


Making your first order on Amazon is an exciting experience, and with this comprehensive guide, you are now equipped with the knowledge and steps to navigate the process with confidence. Creating an Amazon account, exploring the vast product selection, adding items to your cart, choosing shipping options, and finalizing your purchase are all straightforward steps.

As a first-time customer, you can take advantage of exclusive welcome offers and the convenience of Amazon’s customer service and easy returns. By following the provided tips and best practices, you can ensure a successful first order on Amazon and set the stage for a delightful online shopping journey with the world’s leading e-commerce platform.

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