Everything to know about Samsung Cloud

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You can back up your phone or keep any files that you want in this storage locker. Note that data generated by preloaded Samsung apps such as contacts and calendar and data associated with the device itself does not count against the 15GB quota.

Samsung splits the data that can be processed into two groups, as follows.
What can be synced: Calendar, Contacts, Samsung Internet, Samsung Keyboard, S Notes, Samsung Notes, Samsung Pass, Gallery, and Reminder.

What can be backed up: Calendar events, contacts on the sim card and phone, call logs, clock settings, home screen layouts, apps, settings, messages, music, voice recordings, and documents.

To get started, go to the cloud and accounts in your device settings, select Samsung Cloud and manage your data immediately. You can check your cloud usage, back up your data, restore it, and sync data across multiple devices except for external storage (no support for microSD cards). You will need to create an account or sign in to the service.

Remember that the service is not available on older Samsung devices (more senior than the Samsung Galaxy S6) and that the account is not tied to the smartphone or tablet, but your ID (email address). You can access Samsung Cloud storage via a browser at support.samsungcloud.com, but you will not be able to add files – that can only be done via your Android phone or tablet.

If you need extra storage, Samsung charges $0.99 per month for 50GB and $2.99 per month for 200GB with no discounts given for annual subscriptions. Just remember that the option to upgrade is not available in all territories or on all carriers.

As of June 2019, the storage option was only available in 30 countries, and even then, not all mobile networks rolled it out. In comparison, Google charges $1.99 per month for the 100GB tier and $7.99 for the 1TB tier on Google Drive.

Given that Samsung’s top-of-the-range smartphone, the Samsung Galaxy S20 Ultra, has up to 1TB internal storage and can accommodate another 1TB storage via a microSD card, it makes sense to choose a cloud storage locker capable of backing up that amount of data safely.

Other smartphone manufacturers like Huawei, Honor (Mobile Cloud), or Apple (iCloud) provide similar cloud-based offerings. All suffer from the same nagging issue – the lack of flexible storage upgrades across a wide range of operators and countries.


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