With the advancements in technology, many people are shifting from the commonly used paper notebooks to digital notebooks. The ViewSonic TD1655 is a 15.6 inches touchscreen portable monitor that is highly suitable for professionals, artists, and any tech-savvy individual in general. It is designed in a sleek and slim manner giving users a portable dual-screen that fits perfectly with laptops, mobile devices, and even tablets. One of its unique features include a 10 point #capacitive touchscreenwhich enables users perform multi-touch gestures and boosts productivity by promoting more interactive.
But like with most of the touchscreen devices, at some point, many will experience a situation where the touchscreen stops responding or does not work as expected. The aim of this review is to explain in details what might be the issues, how to go about them and correcting them in the case where the Touchscreen ViewSonic TD1655 fails.
Common Reasons Why the Touchscreen Might Not Work
Before describing any troubleshooting steps, it is essential to bear in mind that the reasons for a faulty touchscreen can be many. The ViewSonic TD1655 is no exception and some of the frequent ones related to it are:
Miscommunication Between Devices: Not every gadget, particularly older laptops or desktops, is able to operate the touchscreen on the TD1655 model. Also, there are operating systems like Windows, Mac Os, Android or ios which will need drivers or adjustments in order to use the touch screen capabilities.
Driver Issues: Sometimes a device may not be able to detect touch functionality on a device because the relevant drivers are not installed, or the drivers for the touchscreen have gone obsolete.
Connection Problems: The ViewSonic TD1655 comes with twoconnection options for host devices, USB-C and mini-HDMI but for the case of touchscreen functionality, only USB-C connection must be used. If the connection is not tight or the incorrect port is used touch function may not work.
Firmware or Software Updates: In some instances, firmware or OS upgrades can create incompatibility and the touchscreen may not work at all. Furthermore, bugs found in new updates may cause issues that did not exist before.
Physical Damage or Wear: Any signs of physical damage like cracks and water damage can lead to an impairment of touch input functionality. The capacitive touch sensors are also affected by even the most minor scratches on the screen.
Touch Calibration Issues: In some cases, a screen may be out of calibration resulting in an inability to perform actions at intended locations. Recalibrating the screen may be required in such cases.
Steps for Addressing the ViewSonic TD1655 Touchscreen Problem
1. Inspect the Connection Ports and Cables
Examine the Cables: The USB-C connection is very important for the ViewSonic TD1655 touchscreen monitor to work. A data and power-enabled type of USB-C cable is recommended as its not every USB-C cable that fits the purpose.
Check the ports: Most of the users make a mistake of plugging the monitor in the port which does not support the touch screen enabled ports. Make sure both ends of the USB-C cable are inserted into the port that enables touch input, which is usually a USB-C 3.1 compatible port or a Thunderbolt 3 port.
Use a Different Cable/Port: It is common for a cable to become spoiled or faulty over time. The issue may be solved by using an alternative USB-C cable and or a different port.
2. Life is Beautiful outside “Screen” and ViewSonic TD1655 Compatibility
Examine Host Device’s requirements: Ensure that touchscreen capability on external displays is available on your notebook, tablet, or cell phone. There are some devices which do not have the capability of using external touch screen.
Operating System Support: You can use the ViewSonic TD1655 with Windows, macOS, Android and iOS. The touch functionality can be adjusted or adapted to use with other operating systems. Proper setup is necessary for a touchscreen system to function as intended. To illustrate, Windows 10 and 11 support touch screen technology out of the box but macOS needs additional drivers to support this feature.
3. Update or Install Drivers
Install Existing Drivers: Drivers are used by the operating system to communicate with the touchscreen. Most often, when the touchscreen stops working, the first thing to do is check why the drivers are missing. Go to ViewSonic’s website and get the drivers for the TD1655 that came out recently.
Update the Current Drivers: In case the correct drivers are already available, the problem may be attributed to old drivers present on the system. Therefore, make sure to install the most recent versions of the drivers that are compatible with the system.
Device Manager Check (Windows): In Windows, you can open Device Manager, then look for the “Human Interface Devices” section and check whether the touchscreen is listed there. If you do not see it, or it has a yellow exclamation mark, this shows a problem with the drivers.
4. Test on Another Device
Cross-Device Testing: In order to ascertain whether the issue is with the monitor itself or with the host device, try to connect the TD1655 to another device that is also compatible. In case of the touchscreen working on the different device, the most likely cause would be in the software or the hardware of the original device.
Test on Multiple Operating Systems: If you can get your hands on devices with alternative operating systems (Windows, macOS, Android), use those to check the health of the monitor in case of an OS related issue.
5. Calibration and Configuration of Touchscreen
Do Touchscreen Calibration: In some situations, the touchscreen may be working but out of alignment. In Windows, for instance, you may click Control Panel > Hardware and Sound > Tablet PC Settings and choose the option to Calibrate to readjust the touch screen again.
Configure System Parameters: The touchscreen can at times be turned off or not properly configured in the system settings. As an illustration, in Windows, the user can navigate to Settings > Devices > Touchpad and check if the option for touch input is turned on or off.
Windows Ink Configuration: And if you are on Windows make sure to properly configure Windows Ink as some features related to touchscreen on certain devices depends on it.
6. Provide Inspection for Damages
Look out for screen damage: The screen being broken with visible cracks or scratches will hinder capacitive touch measures. Even extreme screening spoiling can lead to no response of the screen.
Touch Sensitivity Test: Try reaching and tapping some spots of the screen while swiping other parts so as to determine whether the problem is confined to one area or the screen as a whole. Where only a specific sector of the screen registers no response, it may suggest damage on the touch sensors for that part.
7. Restart the Monitor along with the Host Device
Restart the Monitor: At times, particularly in cases of software malfunction, the monitor may be able to deal with it without much problem. Unplug the monitor, wait for a few seconds, and then plug it back to check if the touchscreen functions normally afterwards.
Restart the Host Device: Proposed action is also applicable for a smartphone or laptop, in this case, it is likely that there are some software issues that are temporary preventing the touchscreen from working.
8. Verification of Firmware Updates
ViewSonic Firmware Updates: From time to time, the manufacturer may make available firmware updates for the monitor. Check the ViewSonic website for the TD1655 firmware version and any new updates. New firmware versions can improve, repair the touchscreen, and enhance its interfacing capabilities among others.
Installing Firmware Comes With Precautions: If then, an update is found, ensuring that the firmware is installed as per the instructions given is paramount. Failure to do this may lead to further complications or in some cases, make the monitor permanently inoperable.
9. Restoration of Factory Defaults.
Put Everything Back to how it Originally was: Lastly imploring every other possible approach, it could be the case that, alarmingly enough, the user would have to reset the TD1655 to how it originally was. This is possible by accessing the on screen display (OSD) menu. Remember that a factory restore will set every system option back to zero, hence, everything that had been modified, will need to be changed back again after the procedures are done.
10. Reaching Out For ViewSonic Customer Service.
In Case of Assistance Is Required: In case all of the steps mentioned above have been solved and the touch screen still doesn’t respond the next step is to contact ViewSonic. They are capable of carrying out other troubleshooting techniques or fixing the device in cases where it is considered to have a defect.
Warranty Status: Inquire if your monitor is still covered with warranty because ViewSonic can provide free replacement or repair if the defect is found to be a manufacture’s fault.
Possible Software Conflicts and Compatibility Issues.
Once in a while clashes with software may occur when the TD1655 is connected to some devices particularly in cases when the OS or apps are not completely touch screen ready. Here is how to fix the most common issues associated with this:
Windows Conflicts: In certain situations, connected devices may interfere with the effective functioning of the touchscreen. Such as if a mouse and a graphics tablet are connected, the TD1655 touchscreen may be overridden due to the Windows prioritizing other Input devices. Remove any peripherals that aren’t needed and check if the problem still exists.
macOS Compatibility: The TD1655 can be well used on macOS systems; however, the mac operating system does not fully support the use of touchscreen features. macOS support is limited to what drivers and tools ViewSonic provides. If you run into trouble while using macOS, Third party touch driver is an option.
Mobile Device Compatibility: When using a TD1655 with Android or iOS devices, make sure the device is touchscreen capable and can connect external touchscreens. Some Android smart devices like the ones with Samsung DeX offer a more interactive touch screen experience when used with an external display.
Specific Browser Problems: Some programs may be implemented without multi-touch or touch input, which can create complex problems that appear to be malfunctions of the hardware rather than the software. Before deciding that the problem lies with the touch screen, try it on other applications and see if the problem is confined to that one app.
Avoiding Further Issues with the Touchscreen
After the issue has been fixed, the following measures may be adopted to reduce the probability of further issues regarding the touchscreen:
Make Sure You Update Your Touch Screen Driver And Firmware Regularly: Updating calmly touch screen driver and firmware of your touch screen monitor will help in keeping abreast with the changing devices and operating systems.
Proper Cable Care: Explaining further, cables can wear out and their contacts can corrode with time leading to partial or total loss of the intended function. Always use good cables appropriate for the function such as data transfer cables and ensure they are not overly bent or exposed to conditions that may damage them.
Safe Handling: The ViewSonic TD1655 should be treated as carefully as possible to prevent any unwanted physical injuries. Using a cover or a bag is recommended for carrying the monitor, and do not put anything on the screen that can cause scratches or cracks on it. The TD1655 comes with a capacitive screen that interprets touch inputs with the slightest variation in the electrical charge. Hence any scratches or cracks on the screen will affect the functionality of the touchscreen.
Calibration Checkups: A user friendly device is good to possess for it has a touchscreen that the user employs rather regular works. However, with regards to touch digiters, these devices may cease to function after prolonged use thereby warranting the need for touch calibration. Newer models are inclined to dismiss the previous calibrations and tend to develop a lock on the usage angle indeed reducing the need for constant manual recalibrations.
Avoiding Software Conflicts: This is especially important when using additional components like external keyboards, mice, or tablets; doing so may result in hardware conflicts that prevent the touchscreen from working. Enforcing the correct priority of input devices in the system helps mitigate hardware conflicts disabling the touch screen.
Environmental Awareness: The ability of a touchscreen to monitor and react to touch input may be greatly affected after being subjected to excessive amounts of dust and dirt, or moisture. It is recommendable to use a microfiber cloth to clean the screen regularly, and to always use the monitor in a clean and dry place to avoid such issues.
Comparison of ViewSonic TD1655 with other Touch Screen Monitors
The ViewSonic TD1655 is a portable touchscreen monitor that is marketed for a relatively crowded segment and has a great dimensions to weight ratio as well. Still, positioning this device in the “over the range” category in relation to the usual market devices – especially those concerned with touch screen use problems resolution – is an informative description of its efficiency.
1. Comparison of ViewSonic TD1655 vs Asus ZenScreen MB16AMT
Touch Handling: Both devices come with a 10-point multi-touch capacitive screen. But the Asus ZenScreen MB16AMT reportedly faces less of such problems since its driver and software is well optimized and can work with more devices in the market.
Driver Support: Similar to TD1655, Asus ZenScreen Touch MB16AMT also uses the USB-C cable for the touch features. Users ZenScreen have also experienced problems when using the less compatible cables or drivers which is similar to users of TD1655. Nevertheless, which is different from the TD1655, ASUS has offered implemented firmware which has been more frequent to enhance the performance of touch.
Display Quality: Both the monitors come with 1080p display but the ViewSonic TD1655 beats the rest in color accuracy and brightness which makes it appealing to artistic users who require such to create accurate visuals.
2. ViewSonic TD1655 versus Lenovo ThinkVision M14T
Touch Concerns: Users of the Lenovo ThinkVision M14T, similar to users of the TD1655, experience a problem with the touch function, as it also incorporates a USB-C port. Several complaints have also been made regarding the imperfect touch response on some older models. Other users have experienced problems with touch input. Users, however, tend to appreciate the touchscreen because it comes with a more comprehensive manual that aids in calibration and other troubleshooting issues.
Portability and Construction: Portray equipment structure and weight portability, although their differences do not pose the same visual enhancement advantage for instance screen heft. There doesn’t seem to be much of a difference considering both screens are also portable, however, the stand and hinge system of the Lenovo ThinkVision M14T is thicker, thus allowing good manipulation of the screen. This may come into play if the users have to tilt the screen for touch accurate calibration per angle.
Software Integration: Lenovo provides a superior software integration in the ThinkPad series of laptops making it easy for the touchscreen and applications to work in a singular ecosystem. This is not always true with the TD1655, especially on devices other than Windows.’
3. ViewSonic TD1655 and Dell C1422H
Touch Sensitivity: One more portable screen that encompasses the features of ViewSonic TD1655 is Dell C1422H but there is no touchscreen present. The absence of such function means that one cannot experience any touch issues, however it also means that there are certain users particularly those who enjoy using touch gestures for presentations or creative works will find it difficult to interact.
Connectivity: While both monitors come with USB-C connections, the ViewSonic TD1655 has a touch experience with a functioning touchscreen that is more extensive. Users deciding on one or the other will have to ask themselves if they want to be able to operate touch inputs, as the Dell monitor is less troublesome but does not offer such features as touch inputs which can cause issues when they malfunction.
Conclusion: The ViewSonic TD1655 and How to Resolve Touchscreen Problems
The ViewSonic TD1655 is undoubtedly a well-functioning and portable touchscreen monitor that can be quite handy for all users who want extra screen no matter where they go, and that is the primary advantage of this device. Its 10 point capacitive touchscreen will come in handy for users who wish to have an interactive experience while engaging in creative work, business presentations or other task. Nevertheless, like any other gadget, the TD1655 also has its fair share of problems especially concerning the screen touch functionality.
For users who encounter issues with the ViewSonic TD1655 touchscreen not functional, the important point is to be calm and systematic in troubleshooting. Most of these issues arise from connection issues, driver issues, or even software issues which can all be properly resolved. The most lynchpin solutions in fixing touch screen problems, you have to use the right USB-C cable, download the most recent drivers, and ascertain that the host device is indeed compatible.
Such problems can be annoying, but the fact that there is help desk service from Viewsonic and the firmware is regularly updated, gives hope to solution. If repairs or alternative products are needed then it is time to bring out the warranty since the said device is still in the limitation period.
The performance of the ViewSonic TD1655 portable touchscreen monitor is quite different from the features of other portable touchscreen monitors due to its fair display quality, rough body design plus features such as the inbuilt stand. Touch capabilities aside, especially for older devices and tablets, there have been some irritation complaints, but in its class, this is definitely one of the best models, more so for Windows users.
Overall, the Viewsonic TD1655 is able to offer the functionality of a highly portable external monitor with the added advantage of a touch screen, though idiosyncrasy of every modern gadget is the need proper adjustment and care in order to get the best from it. Given that the touchscreen is operational, it increases efficiency and interactivity of the user, thus an essential component for both leisure and work purposes.