How to use the printer effectively

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Some small notes when using the printer. These notes contribute to protecting the printer, helping your printer last longer.

Location of the machine: Place it on a flat place, the cable connecting the printer and the power supply cord must be neat. The machine should be placed in a well-ventilated place and out of reach of children.

Ink cartridges: Avoid leaving ink cartridges in the air for long periods because the ink will dry out. For laser printer ink tanks, do not leave them in direct sunlight. Store the ink cartridges in a sealed carton box or black plastic bag. If you do not use the machine for a long time, you should remove the ink cartridge and put it in a sealed box for storage.

Clean the machine: Clean the machine every 3 months, you should clean the ink dust accumulated inside the machine. Specific cleaning methods for each machine model are often clearly stated with illustrations in the user manual that comes with the machine.

Do not turn off the machine suddenly: With color inkjet printers, you should not turn off the machine immediately after printing, but wait for the machine to have enough time to cover the print head to prevent the ink from drying out.

For color inkjet printers, the process of finishing a printing journey will take longer than for black and white prints. Do not pull the paper while the printer is spraying ink onto the paper surface, pulling the paper will cause problems. Damage to the injector head and ink leakage inside the machine.

Why does the printer jam?

Paper jams can be caused by:

Paper is too thin: In this case, you should use the correct type of paper recommended by the manufacturer (usually paper with a weight of 75g/m2 or more).

Paper gets damp: On rainy days, store paper in a damp place, it can easily get damp. You should pay attention to preserving paper by keeping it in a sealed, moisture-proof plastic bag and only loading enough paper to use.

Worn paper puller: After a period of use, the printer’s paper puller gets worn out so it no longer picks up exactly one sheet of paper. In this case, you should contact a warranty center for repair or replacement parts.

Turn on the paper output axis while the machine is printing. Printers often have a toggle switch to change the direction of the paper output. If this toggle is turned on while the machine is printing, the paper will jam.

What to do when stuck?

When the printer has a paper jam, do the following:

​ Turn off the printer power.

Open the lid of the machine and remove the ink cartridge.

Depending on the protruding part of the paper, use both hands to gently pull the paper back in or continue to pull it out in the direction the paper goes out. Operate gently to avoid tearing the paper, do not pull too hard.

The paper is torn and a small sample is stuck inside the printer, what should I do?

In this case, you insert the ink cartridge back, close the lid, and turn on the power. The printer will rotate the rollers and push out the jammed paper inside. If it still doesn’t work, turn off the machine, turn on the direction changer, and then turn the power back on. Some printers have an additional switch or paper push lever. Press this switch to make the roller rotate and push the jammed paper out.

If you have done the above and still cannot remove the torn paper sample, it is best to contact the warranty center. Do not try to use sharp objects to pry or disassemble the device.

​ What are the benefits of using genuine ink and genuine ink?

Using genuine ink contributes significantly to protecting the printer, and avoiding unnecessary errors caused by ink. Genuine ink is produced by the brands that manufacture the printer, ensuring 100% reliability and compatibility with the printer.

Genuine ink will help extend printer life and has features such as:

No leaks or ink leaks.

It dries quickly so it doesn’t smudge or smudge the color.

Does not damage electronic parts.

Specially formulated to keep the paper surface flat when printing.

Sharp print, clear images.

Save costs in the long run.

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